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ISO 10002 Customer Satisfaction MS – Introduction

ISO 10002 Customer Satisfaction MS – Introduction

ISO 10002 provides guidelines for implementing a customer complaints management system, which aims to enhance customer satisfaction by effectively addressing complaints and improving customer service. The standard provides a framework for organizations to identify, manage, and resolve complaints in a timely and effective manner, and to improve their overall performance.

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Location: Online Event

Start date:

End date:

Registration end date:

11-11-2025
/ 16:00
11-11-2025
/ 18:00
10-11-2025

Event duration

2.0 hours

Event category

Customer Service & Support
Quality Management

Event type

Online Training

Event price

90 AZN

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