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CONIMCert Training Courses

ISO 10002 Customer Satisfaction MS – Introduction

17

ISO 10002 provides guidelines for implementing a customer complaints management system, which aims to enhance customer satisfaction by effectively addressing complaints and improving customer service. The standard provides a framework for organizations to identify, manage, and resolve complaints in a timely and effective manner, and to improve their overall performance.

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Location: Online Event

Start date:

End date:

Registration end date:

10-06-2025
/ 16:00
10-06-2025
/ 18:00
09-06-2025

Event duration

2.0 hours

Event type

Event price

90 AZN

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ISO 10002 Customer Satisfaction MS – Introduction

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ISO 10002 provides guidelines for implementing a customer complaints management system, which aims to enhance customer satisfaction by effectively addressing complaints and improving customer service. The standard provides a framework for organizations to identify, manage, and resolve complaints in a timely and effective manner, and to improve their overall performance.

Read more

Additional Details

Price - 90 AZN

Event Duration - 2.0 hours

Training Difficulty - Beginner

 

Date And Time

10-06-2025 @ 16:00 to
10-06-2025 @ 18:00
 

Registration End Date

09-06-2025
 

Location

Online event
 

Event Types

 

Event Category

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