1. Brief Description:
Root Cause Analysis (RCA) is a problem-solving method used to identify the underlying causes of a problem or an event in order to prevent its recurrence. It aims to get to the root of the problem rather than just addressing the symptoms, and is a valuable tool for organizations seeking to continuously improve their processes and systems.
2. Key Topics:
- Definition and principles of Root Cause Analysis
- Techniques and tools for conducting RCA
- Data collection and analysis methods
- Developing effective corrective actions and preventative measures
- Implementing RCA in an organizational context
3. Audience:
This training is suitable for individuals and organizations in various fields and industries, including quality assurance, risk management, safety, production, engineering, and operations. It is particularly beneficial for professionals who are responsible for identifying and addressing problems and seeking to improve organizational performance.
4. Learning Objectives:
- Understand the principles and benefits of Root Cause Analysis
- Learn different techniques and tools used in RCA
- Develop skills in data collection and analysis to identify root causes
- Learn how to effectively implement corrective and preventative actions
- Apply RCA in an organizational context to continuously improve processes and systems.
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