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ISO 10002 Customer Satisfaction MS – Foundation

ISO 10002 Customer Satisfaction MS – Foundation

The ISO 10002 Customer Satisfaction Management System (CSMS) Foundation course provides an introduction to the key concepts and principles of customer satisfaction, and the requirements of ISO 10002 standard for implementing a customer complaints management system.

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Location: World Business Center, Nasimi dist., st. Samad Vurgun 83, floor 20

Start date:

End date:

Registration end date:

/ 12:00
/ 17:00

Event duration

10.0 hours

Event category

Customer Service & Support
Quality Management

Event type

Online Training

Event price

240 AZN

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