The ISO 20000-1 IT Service Management System (SMS) Introduction course provides an overview of the key concepts and principles of IT service management according to ISO 20000-1. The course covers the fundamentals of the ISO 20000-1 standard, the benefits of implementing an IT SMS, and the steps involved in planning and implementing an IT SMS.
The ISO 20000-1 IT Service Management System (SMS) Introduction course provides an overview of the key concepts and principles of IT service management according to ISO 20000-1. The course covers the fundamentals of the ISO 20000-1 standard, the benefits of implementing an IT SMS, and the steps involved in planning and implementing an IT SMS.
Price - 90 AZN
Event Duration - 2.0 hours
Training Difficulty - Beginner
English 
Azerbaijani 
Russian