{"id":3035,"date":"2023-04-25T08:09:29","date_gmt":"2023-04-25T08:09:29","guid":{"rendered":"https:\/\/conimcert.com\/?post_type=training&#038;p=3035"},"modified":"2023-05-16T18:15:38","modified_gmt":"2023-05-16T18:15:38","slug":"iso-20000-1-it-service-ms-introduction","status":"publish","type":"training","link":"https:\/\/conimcert.com\/az\/training\/iso-20000-1-it-service-ms-introduction\/","title":{"rendered":"\u0130SO 20000-1 \u0130T Xidm\u0259tl\u0259ri \u0130S \u2013 Giri\u015f"},"content":{"rendered":"<p><strong>1. Q\u0131sa t\u0259svir:<\/strong><\/p>\n\n\n\n<p>ISO 20000-1 \u0130T Xidm\u0259tl\u0259ri \u0130dar\u0259etm\u0259 Sistemi (X\u0130S) Giri\u015f kursu ISO 20000-1-\u0259 uy\u011fun olaraq \u0130T xidm\u0259tl\u0259rinin idar\u0259 edilm\u0259sinin \u0259sas konsepsiyalar\u0131 v\u0259 prinsipl\u0259rinin icmal\u0131n\u0131 t\u0259qdim edir. Kurs ISO 20000-1 standart\u0131n\u0131n \u0259saslar\u0131n\u0131, \u0130TX\u0130S-in t\u0259tbiqinin faydalar\u0131n\u0131 v\u0259 \u0130TX\u0130S-in planla\u015fd\u0131r\u0131lmas\u0131 v\u0259 h\u0259yata ke\u00e7irilm\u0259sind\u0259 i\u015ftirak ed\u0259n add\u0131mlar\u0131 \u0259hat\u0259 edir.<\/p>\n\n\n\n<p><strong>2. \u018fsas M\u00f6vzular:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IT Xidm\u0259tl\u0259ri \u0130dar\u0259etm\u0259 Sisteml\u0259ri v\u0259 ISO 20000-1 standart\u0131na \u00fcmumi bax\u0131\u015f<\/li>\n\n\n\n<li>\u0130T Xidm\u0259tl\u0259ri \u0130dar\u0259etm\u0259 Sisteminin t\u0259tbiqinin \u00fcst\u00fcnl\u00fckl\u0259ri<\/li>\n\n\n\n<li>\u0130T xidm\u0259tinin idar\u0259 edilm\u0259sinin prinsipl\u0259ri<\/li>\n\n\n\n<li>Planla, et, yoxla, h\u0259r\u0259k\u0259t\u0259 ke\u00e7ir (PDCA) d\u00f6vr\u00fc<\/li>\n\n\n\n<li>\u0130T Xidm\u0259tinin \u0130dar\u0259etm\u0259 siyas\u0259ti v\u0259 m\u0259qs\u0259dl\u0259ri<\/li>\n\n\n\n<li>S\u0259n\u0259dl\u0259\u015fdirm\u0259 t\u0259l\u0259bl\u0259ri<\/li>\n\n\n\n<li>\u0130T xidm\u0259tl\u0259rinin idar\u0259 edilm\u0259sind\u0259 rol v\u0259 m\u0259suliyy\u0259tl\u0259r<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Auditoriya:<\/strong><\/p>\n\n\n\n<p>ISO 20000-1 \u0130T Xidm\u0259tinin \u0130dar\u0259 Edilm\u0259si Sistemin\u0259 Giri\u015f kursu \u0130T Xidm\u0259tinin \u0130dar\u0259edilm\u0259si v\u0259 ISO 20000-1 standart\u0131 haqq\u0131nda \u0259sas anlay\u0131\u015flar \u0259ld\u0259 etm\u0259k ist\u0259y\u0259n \u015f\u0259xsl\u0259r \u00fc\u00e7\u00fcn n\u0259z\u0259rd\u0259 tutulub. Buraya IT Service Management sah\u0259sind\u0259 yeni ba\u015flayan \u015f\u0259xsl\u0259r, \u0130T m\u00fct\u0259x\u0259ssisl\u0259ri, menecerl\u0259r, auditorlar v\u0259 m\u0259sl\u0259h\u0259t\u00e7il\u0259r daxildir.<\/p>\n\n\n\n<p><strong>4. T\u0259limin m\u0259qs\u0259dl\u0259ri:<\/strong><\/p>\n\n\n\n<p>Bu kursun sonunda i\u015ftirak\u00e7\u0131lar a\u015fa\u011f\u0131dak\u0131lar\u0131 ed\u0259 bil\u0259c\u0259kl\u0259r:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130T Xidm\u0259tinin \u0130dar\u0259 edilm\u0259sinin \u0259sas anlay\u0131\u015flar\u0131n\u0131 v\u0259 prinsipl\u0259rini anlamaq<\/li>\n\n\n\n<li>ISO 20000-1-\u0259 uy\u011fun olaraq \u0130T Xidm\u0259tl\u0259ri \u0130dar\u0259etm\u0259 Sisteminin t\u0259tbiqinin faydalar\u0131n\u0131 anlamaq<\/li>\n\n\n\n<li>\u0130T Xidm\u0259tl\u0259ri \u0130dar\u0259etm\u0259 Sisteminin planla\u015fd\u0131r\u0131lmas\u0131 v\u0259 t\u0259tbiqi il\u0259 ba\u011fl\u0131 add\u0131mlar\u0131 anlamaq<\/li>\n\n\n\n<li>\u0130T Xidm\u0259tl\u0259ri \u0130dar\u0259etm\u0259 Sisteminin s\u0259n\u0259dl\u0259\u015fdirm\u0259 t\u0259l\u0259bl\u0259rini anlay\u0131n<\/li>\n\n\n\n<li>\u0130T xidm\u0259tl\u0259rinin idar\u0259 edilm\u0259sind\u0259 rol v\u0259 m\u0259suliyy\u0259tl\u0259r<\/li>\n<\/ul>","protected":false},"featured_media":1549,"parent":0,"menu_order":0,"template":"","cert_category":[64],"discipline":[102],"class_list":["post-3035","training","type-training","status-publish","has-post-thumbnail","hentry","cert_category-iso","discipline-it-service-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ISO 20000-1 IT Service MS - Introduction - Conimcert<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/conimcert.com\/az\/training\/iso-20000-1-it-service-ms-introduction\/\" \/>\n<meta property=\"og:locale\" content=\"az_AZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ISO 20000-1 IT Service MS - Introduction - Conimcert\" \/>\n<meta property=\"og:description\" content=\"1. 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